Terms & Conditions -- Regal Client Portal

Last updated: 22 May 2026

Placeholder content pending legal review by a UK solicitor.

1. About these terms

These Terms & Conditions govern your use of the Regal Client Portal ("the Service") provided by Regal Construction Services Ltd ("Regal", "we"), a company registered in England and Wales (company number 09677138).

2. Eligibility and accounts

The Service is provided by invitation only. You may only access it if Regal has provisioned an account for you. You are responsible for keeping your password confidential and for all activity that occurs under your account.

3. Relationship to the construction contract

Communications, photographs, reports, and invoices delivered through the Service are provided for transparency and convenience. They do not replace, vary, or supplement any construction contract or formal written agreement you have with Regal. Where there is a conflict between in-app communication and your construction contract, the construction contract prevails.

4. Acceptable use

Do not upload illegal, defamatory, or copyright-infringing content.
Do not use the Service to harass any other user.
Do not attempt to access data belonging to other clients or projects.
Do not reverse-engineer, decompile, or attempt to break the Service's security.

We may suspend or terminate your account if you breach these rules.

5. Ownership of content

Photographs and updates posted by Regal staff are owned by Regal. Messages and content you post are owned by you, but you grant Regal a non-exclusive licence to store and display that content within the Service for the duration of your account.

6. Invoices and payment

Invoices displayed in the Service are records of amounts due under your construction contract with Regal. They are not transactional payment interfaces — payment is made by bank transfer using the details displayed alongside each invoice. Marking an invoice as paid in the app is a courtesy record only and does not constitute a receipt; formal receipts will be issued separately where required.

7. Service availability

We aim to keep the Service available at all times but do not guarantee uninterrupted access. Scheduled maintenance, infrastructure issues, or third-party outages may cause temporary unavailability. We accept no liability for losses arising from such outages.

8. Liability

To the maximum extent permitted by law, Regal's aggregate liability arising from or in connection with your use of the Service is limited to the amount paid by you to Regal under your construction contract in the 12 months preceding the claim. Nothing in these Terms excludes liability for death, personal injury caused by negligence, or fraud.

9. Termination

We may terminate your access to the Service at the end of your construction project, or at any time if you breach these Terms. You may delete your account at any time by contacting us — see the Privacy Policy for what happens to your data on deletion.

10. Changes to these terms

We may update these Terms from time to time. Material changes will be communicated via email or in-app notice at least 14 days before they take effect.

11. Governing law

These Terms are governed by the laws of England and Wales. Any disputes arising are subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

Regal Construction Services Ltd
106A North End Road, London W14 9PP
Email: info@rcs-ltd.com
Phone: 020 7736 3916