Privacy Policy

Who We Are

Regal Construction Services Ltd ("Regal", "we", "our") is a renovation and construction company registered in England and Wales (company number 09677138). Our registered address is 106A North End Road, London W14 9PP.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or use our services.

 

Information We Collect

When you contact us through our website forms, by telephone or via email, we may collect personal information including:

• Name

• Email address

• Telephone number

• Property address

• Project details or enquiry information

This information is provided directly by you and is used solely to respond to enquiries, arrange consultations or site visits, prepare quotations and deliver our services.

 

Cookies, Analytics & Marketing Technologies

Our website may use cookies, analytics tools and marketing technologies, including advertising pixels, to help improve website functionality, understand website usage and measure the effectiveness of our marketing campaigns.

 

These technologies may collect information including:

• Browser type

• Device information

• IP address

• Pages visited

• Time spent on the website

• Website interactions and conversions

We may use third-party platforms such as Google Analytics and Meta Pixel for analytics and advertising performance measurement.

 

How We Use Your Information

We use personal information to:

• Respond to enquiries

• Arrange consultations and site visits

• Provide quotations and project information

• Deliver our services

• Improve website functionality and user experience

• Measure marketing performance and website activity

 

We do not sell or rent your personal information to third parties.

 

Information may only be shared where necessary to support the delivery of your project, fulfil contractual obligations or comply with legal and regulatory requirements.

 

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined within this policy, including legal, accounting and administrative obligations.

 

Your Rights

Under UK GDPR, you have the right to:

 

Access
Request a copy of the personal information we hold about you.

 

Correction
Request correction of inaccurate or incomplete information.

 

Deletion
Request deletion of your personal information, subject to legal or regulatory obligations.

 

Objection
Object to certain forms of processing where applicable under UK GDPR.

 

To exercise any of these rights, please contact us using the details below.

 

Complaints

If you are unhappy with how we handle your personal information or respond to a data request, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

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Further information can be found at: ico.org.uk

 

Contact Information

For questions relating to this Privacy Policy or your personal information, please contact:

 

Regal Construction Services Ltd

106A North End Road
London
W14 9PP

 

info@rcs-ltd.com
020 7736 3916